Advisory Board will focus on improving care at Legacy Mount Hood Medical Center.

CONTRIBUTED PHOTO: LEGACY MOUNT HOOD MEDICAL CENTER - Legacy Mount Hood Medical CenterLegacy Mount Hood Medical Center is gathering a group of people for a new advisory board to take an active role improving quality and patient care at the hospital.

Legacy Mount Hood is looking for up to 12 individuals to join the new Patient and Family Advisory Council to work with hospital leadership to improve hospital operations and care.

"The advisory council will serve as our partners, helping us improving safety and quality by better understanding the patient care experience and offering suggestions and insights that enable us to continuously improve our care delivery," Gretchen Nichols, president of Mount Hood Medical Center, said in an announcement.

Advisory Council members need to be able attend monthly meetings and make a two-year commitment. Legacy Mount Hood expects the new council to begin meeting this summer.

Legacy Mount Hood is seeking advisory council members who can share insights, look beyond their own experiences, work well in a group to problem solve, respect diverse ideas and want to improve the health care experience for all, the hospital said.

"The best environment for healing is where patients, families and health care providers can collaborate and support each other," said Nichols.

Legacy Mount Hood Medical Center took part in a statewide effort to increase patient and family engagement through the Patient & Family Engagement Collaborative, a partnership of the Oregon Association of Hospitals and Health Systems and the Institute for Patient and Family Centered Care.  

The practice of involving patients and their families has shown positive results in studies nationwide.

A recent study in the Journal of Patient Experience analyzed data from more than 3,000 U.S. hospitals and found better patient experience is associated with favorable clinical outcomes, such as lower rates of unplanned readmissions within 30 days and lower rates of in-hospital complications.

People interested in joining the advisory council or if there are questions, please contact Legacy Health Patient Experience Program at 503-415-5245 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

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