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Two powerful words: I'm sorry

Brought to you by Marcie Jones - Gentog - SENIOR DAYTIME RESPITE CARE INSIDER -


GENTOG - Marcie JonesWhen you are caring for someone with dementia, they will sometimes react in an angry or aggressive way. As their caregivers, it’s up to us to figure out the trigger for the behavior in order to make things better.

Much like when infants cry, first think about the obvious. Are they in pain or physically uncomfortable (wet/soiled)? Are they uncomfortable with the noise level, the temperature or the amount of activity going on right now? Fix the problem, and hopefully the mood will shift.

But what if they are reacting to how they perceive you? An angry tone or even a stern face can trigger aggression in someone with dementia.

National expert on dementia care Teepa Snow teaches that caregivers need to practice five simple phrases that will acknowledge the person with dementia, accept responsibility, diffuse the situation and restore positive energy.

I’m sorry. I was trying to help.

I’m sorry. I made you upset.

I’m sorry the way I spoke made you feel bad.

I’m sorry that happened!

I’m sorry. This is HARD.

Any of these, spoken in a soft, kind voice, can do the trick. Next time you’re faced with anger from your loved one, take a deep breath and try one of these phrases. “I’m sorry” may be just the magic phrase that you need!!

To read more about dementia care, check out my blog at www.gentog.com.

Gentog

11535 SW Durham Rd #C5, Tigard, OR 97224

(503) 639-2600

www.gentog.com