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Long Bros. hosts customer appreciation day on Feb. 2, including J.D. Power award tour, celebrating Ace Hardware's high ranking

Ace Hardware's J.D. Power Award Neighborhood Tour is headed to Long Bros. Building Supply, Inc. in Woodburn Thursday.

Long Bros. celebrating Ace Hardware ranking "Highest in Customer Satisfaction with Home Improvement Retail Stores" for the 10th year in a row by hosting the customer appreciation event from 10 a.m. to 2 p.m.

The event is part of a cross-country tour celebrating Ace's achievement by taking all 10 J.D. Power trophies on the road, visiting over 35 states and more than 175 neighborhood Ace Hardware stores between July 2016 and April 2017, covering over 35,000 miles.

"At Long Bros. Building Supply, Inc., we strive to meet and exceed customer needs year after year, and we're proud to be part of the family of Ace stores that are all committed to delivering a more personal kind of helpful," said Kelly Long, vice president at Long Bros. Building Supply, Inc., in a press release. "The J.D. Power Award Neighborhood Tour gives us the opportunity to say thank you to our customers."

During the event, customers will have the opportunity to take a photo with the prestigious J.D. Power trophies, as well as have the opportunity to win prizes and take advantage of in-store promotions in appreciation for their continued support of locally owned businesses like Long Bros. The store will be hosting a barbecue lunch from 11 a.m. to 1 p.m. during the event that include a hot dog, soda and chips.

Ace Hardware has received the ranking of "Highest in Customer Satisfaction with Home Improvement Retail Stores" ever since J.D. Power began this study. The study is based on responses from nearly 3,000 consumers who purchased home improvement products or services in the previous 12 months. Ace Hardware ranked highest among major retailers with an overall satisfaction index score of 810 on a 1,000-point scale.

For more information on the J.D. Power Neighborhood Tour, visit Long Bros. Building Supply, Inc. at 195 Birds Eye Ave., Woodburn (south end of Highway 99E), or call them at 503-981-4041.

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