It's was an interesting week in the Wilsonville tech business last week. On Feb. 21, the Office of Workforce Investments/Higher Education Coordinating Commission in Salem received a notice that Convergys Corporation is closing down one of its programs at the Wilsonville contact center.
The notice indicated that the program closure is affecting 143 employees working at the facility.
Convergys Corporation, a customer service outsourcing company, employs 130,000 and operates in 58 languages and works in more than 150 locations in 33 countries, according to its website. The program closure at the 9275 S.W. Peyton Lane location is set to occur May 5. But Brooke Beiting, senior specialist for media relations, wants to make it clear that the Wilsonville location is not shutting down.
"It's just a client program that is closing," Beiting said. "We are committed to our operations in Wilsonville and being a part of the community. Our priority is placing as many employees as we can with clients who are currently hiring at that site and for those employees that are on that impacted program. We will be working closely with them to make sure that we are doing everything that we can to make sure that they stay employed with Convergys in Wilsonville."
A mile and a half away, DWFritz Automation, Inc. also made an announcement Feb. 21. Unlike Convergys, DWFritz is experiencing a hiring boom and is looking for 60 new temporary manufacturing technicians and assemblers to work on a three-month project.
DWFritz Marketing Communications Manager Barbara Rizzatti said that that "business is growing healthily."
"We have this particular opportunity," Rizzatti said, "and assuming that the project goes well and the customer continues to increase demand, and also based on employee performance, we may convert some of them into permanents."