Reader Letter
Canby resident put off by company's unwillingness to credit outages during the recent ice storm
I just got off the phone with DirectLink, and I am very dismayed and a bit angry that it is not crediting any outages of service to residents that went 10 days (in my case) with no service.
The DirectLink office didn't lose power, therefore they don't care about the residents who did, nor the fact that we residents allegedly are part owners.
Very poor business practice, and we are looking into alternatives.
Vicki Shaddix
Canby
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