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Local school administrators use parent survey feedback to create action items

CENTRAL OREGONIAN -  School administrators use parent survey feedback to create action items.

Survey reveals that parents want better communication School administrators use parent survey feedback to create action items

Did you take the parent survey?

If you did, we thank you. Thank you for taking the time to answer some specific questions about the Crook County School District.

We've heard you and are working to make improvements.

We sent out a 10-question parent survey at the end of the school year to learn how satisfied parents are with their children's educational experience.

Administrators have since pored over the data and come up with some action items.

Better communication seemed to be a common theme across the board.

The district plans to implement the Remind App, which is a communication platform designed for school districts. Remind allows schools and teachers to communicate in group texts with students and families.

Crook County High School Principal Michelle Jonas said her team is going to focus on the communication piece this school year. They want to use email and text more effectively to communicate with families.

Principal Kurt Sloper and his Crook County Middle School crew also want to communicate more promptly and consistently with families. The survey showed that most families prefer communication by email rather than social media, so they will send more emails.

CCMS also plans to improve communication with families when a student struggles academically. They will also further address the issue of bullying.

Crooked River Elementary Principal Kimberly Bonner said her team will work on better communication with families this year. She noted that there may be some barriers to communication and wants to identify those barriers and work to eliminate them. She hopes to email every letter home in addition to posting to the school's website, posting on the CRE Facebook page, and sending hard copies home.

Principal Jim Bates said his Barnes Butte Elementary team also wants to communicate frequently with families. They will address the bullying issue and further implement the positive CharacterStrong characteristics.

No Pioneer Alternative High School families completed the survey, so Assistant Principal Pete Goodrich's goal is to encourage parents to complete the survey when it comes around at the end of this school year.

In three months, administrators will check in on the progress of their goals.

With input from administrators, CCSD Director of School Improvement Joel Hoff created the short online survey and emailed it to all CCSD families in late May. Recipients had a two-week window to complete the survey.

He reported that 395 parents and guardians participated, and results provided an even representation of families with students in all grade levels.

Survey takers were asked to rate their experiences on a scale of 1 to 5.

There were six main categories for the survey: academic experience; facilities and nutrition; communication; school safety; climate and service; and overall school experience. There was also a section for comments.

Complimentary and uplifting comments were highlighted during an all-staff Welcome Back event last week. Staff members and teams who were named in the comments section will receive that feedback.

Hoff enthusiastically thanks those who took the time to thoughtfully answer the parent survey.

He said the parent survey is just one way the district is keeping in line with our "voices" initiative.

The purpose of the parent survey – which will become an annual occurrence – is to listen to our parents, listen to our consumers, and take action on their feedback.

Again, thank you. We have heard you and are working to reach our goals.

Holly Scholz is the Crook County School District Communication and Event Specialist. She can be reached by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

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