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Building will complete $77 million upgrade of emergency radio communications system that voters approved in 2016, with new digital equipment and towers to expand coverage area.

PMG PHOTO BY PETER WONG - Ground breaking on Thursday, Nov. 14, for Washington County emergency communications center in Hillsboro. From left: Alex Fernandez, Susan Gantt, both from Architects Design Group; Susan Balogh, Trent Jorgensen, both from Scott/Edwards Architecture; Kathy McAlpine, Tigard police chief; Kelly Dutra, director, Washington County Consolidated Communications Agency; Kathryn Harrington, Washington County board chair; Beach Pace, Hillsboro city councilor; Beaverton Mayor Denny Doyle; Michael Kinkade, Forest Grove fire chief.
Washington County will soon have a dispatch center that will complete a $77 million upgrade of the emergency radio communications network that voters approved in 2016.

Officials broke ground Thursday, Nov. 14, on a new center for the Washington County Consolidated Communications Agency on a 6-acre site in Hillsboro, next to the Five Oaks West Business Park. When completed in spring 2021, the center will field police, fire and medical calls and dispatch help in the county, 12 cities and five fire districts. The agency also handles calls from out-of-county cities (Newberg, West Linn and Wilsonville) within Tualatin Valley Fire & Rescue district.

At $26 million, including equipment, the center will account for about one-third of the bond issue that Washington County voters approved in May 2016 to upgrade radio equipment to digital technology, replace 3,000 obsolete analog radios used by member agencies, and build new towers to expand coverage.

"Here we are today celebrating the opportunity to create a new emergency dispatch center that is safe, secure and seismically stable," said Kathryn Harrington, Washington County board chair. "With up-to-date technology and dedicated communications experts, we will be able to maintain continuity of operations in response to almost any threat."

The agency, which employs about 100, is separate from county government and has its own governing board. But the county administrative staff prepared the bond, and the county board of commissioners put it on the 2016 ballot.

"Members of our team have helped us with our capital needs every step of the way," said Kelly Dutra, who has been agency director nine years.

COURTESY WASHINGTON COUNTY CONSOLIDATED COMMUNICATIONS AGENCY - The current dispatch center of Washington County Consolidated Communications Agency in Hillsboro. Ground was broken Thursday, Nov. 14, for a new $26 million center in Hillsboro scheduled for completion in spring 2021.Michael Kinkade, Forest Grove fire chief, said he was unsure whose idea it was to build a new dispatch center.

"The idea was picked up by people in this tent to build what was needed and to strive for what was right," said Kinkade. who also serves as fire chief for Cornelius and Gaston, and who leads the county fire chiefs group. "Enthusiasm is common for such a project, but endurance is rare. Those who worked on this project showed endurance."

Hillsboro City Councilor Beach Pace said she has a different perspective, not just from reporting calls, for what dispatchers have to do to gather accurate information to forward to police, firefighters and emergency medical responders. She is married to a Hillsboro police sergeant.

"I know she appreciates it, and I appreciate it, when a dispatcher has all the information needed to pass it on to the officer so that the officer can be in the right place quickly and safely," Pace said.

Scott/Edwards Architecture of Portland and Architects Design Group, with offices in Dallas, Texas, and Winter Park, Fla., are the architects on the project. Corp Inc. Construction of Salem is the general contractor.

When the 30,500-square-foot building is completed, Washington County will own the building. Bassam Khalifeh, senior project manager for capital improvements, said it took some time to find a suitable site that met requirements for access, security, and backup power and water supplies.

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