Mosaic Medical asking patients to call before coming in
In response to the rapidly changing COVID-19 situation, Mosaic Medical is adapting to keep patients and care team members safe.
"In support of the strong public health guidance that we have received to stay home, and to keep social distancing if going out is absolutely needed, we are asking our patients who have not already spoken with us to call us, rather than going to one of our clinics," said Megan Haase, CEO.
This coming week, the nonprofit community health center is taking further steps to help slow the spread of the coronavirus by moving an additional number of appointments to phone, email—through a patient portal—and video visits with providers, according to a news release. Clinics will be staffed using a minimal staffing model that insures coverage for essential in-person care and allows many employees to work from home.
At all clinics, Mosaic is checking temperatures of staff and arriving patients outside the entrance. Staff identified with fever will be sent home, and patients with fever will be isolated as much as possible to protect others from illness, including COVID-19.
Mosaic has posted information for patients about COVID-19 in English and Spanish on its website at mosaicmedical.org. Both the website and Mosaic's Facebook page are updated frequently.
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