Link to Owner Dr. Robert B. Pamplin Jr.



Eligibility is based on current income, so many people out of work now qualify.

Mosaic Medical has a free hotline to help people get signed up for the Oregon Health Plan right while they're on the phone.

Anyone can use the service, not just Mosaic clients.

While the nonprofit has offered signup help for a long time, it launched the hotline at the beginning of May in response to COVID-19.

But so far the traffic on the hotline has been relatively light.

"We know there's a demand out there," said Cy Erickson, patient access manager. "It's 100% contact-free, and it's 100% over the phone.

"There's not the same hold times, and by the time you're off the call, you'll be able to be on insurance if you're eligible for it," he said.

Unlike other public benefits, the Oregon Health Plan only considers current income. And $600-a-week CARES Act benefits don't count toward the income limits. Neither do unemployment benefits that haven't yet been received, even if they've been approved, Erickson said.

That income must be reported when it arrives, but the state has decided not to terminate anyone from the plan once they are on it. There is no end date, and Erickson said he believes that will be the case for many months and possibly years.

Unlike other forms of insurance, preexisting conditions don't disqualify people from the plan, and it doesn't have a waiting period.

"I think a lot of people don't realize they qualify," he said.

A single tax filer can qualify with up to $1,468 in monthly income before taxes. The numbers go up based on the number of people in the household.

Mosaic's hotline is available in English and Spanish. Call 541-647-2717 from 8 a.m. to 4:30 p.m. Monday through Friday.

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