TriMet urges riders to trade in old tickets before Dec. 31
TriMet is reminding riders that foil-stamped and mobile app tickets will no longer be valid after Dec. 31, 2019.
Those who still have unused foil-stamped paper tickets and tickets on the TriMet Tickets mobile app must either use them by the end of the year, or trade them in for value on a Hop Fastpass card to take rides on the transit system.
"We know the holidays can be a busy time, so we're encouraging riders to stop by the TriMet Ticket Office when they're shopping downtown or remember to mail in paper tickets as they send off cards or packages. We don't want anyone be surprised when they head back to work after the New Year, to learn their tickets are no longer valid," TriMet said.
Hop cards are is available either as a plastic card or a virtual card on smartphones. Cards typically cost $3 but are free for anyone exchanging the old-style tickets.
TriMet has stopped selling the foil-stamped and mobile app tickets. The agency believes that some riders bought many of them in advance, however, and will not be able to use them all up by the end of the year.
The TriMet Ticket Officein Pioneer Courthouse Square performed about 1,100 ticket exchange transactions in November for a total of about $98,000 in tickets exchanged for Hop.
The foil-stamped tickets can be exchanged by mail or at the TriMet Ticket Office in Pioneer Courthouse Square. Mobile tickets can only be exchanged at the ticket office.
According to TriMet, Hop physical or virtual cards have many advantages over foil-stamped or mobile app ticket. They include faster boarding. With Hop, riders also earn daily and monthly passes as they ride without the upfront cost. Costs capped at the rates of a day pass every day and a monthly pass every month, no matter how many rides are taken.
Hop cards are reloadable and work like gift cards. Riders can reload them with cash at more than 500 retail locations across the metro area — including places like Plaid Pantry, 7-Eleven and Fred Meyer — or with a bankcard at myhopcard.com or by calling 1-844-MYHOPCARD.
Fares are deducted and validated when cards are tapped to a Hop reader, located on board buses or at the platform for trains. The tap is the proof of purchase.
Cash can still be used to pay for individual boarding. Ticket vending machines will continue to sell tickets for cash or debit/credit card payments.
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