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There are better and more effective ways of fixing an error by an ATM than the one this customer chose

SURVEILLANCE IMAGE - This still image from a video surveillance recording shows a Subaru Forester getting up ramming speed on S.E. Woodstock Boulevard, before smashing into the entrance of the Woodstock U.S. Bank branch. The driver is now wanted for felony hit and run. What was dispatched to the Portland Police Bureau (PPB) as an "Accident – Priority" at 8:46 a.m. on Wednesday, September 9, ended up as a very different kind of call, because the only vehicle involved had left the scene of the crash.

"I got here after it happened, but a customer of ours saw a frustrated, then angry, customer at the Woodstock Branch of U.S. Bank at the ATM machine," said John Torrey of the Woodstock Laundromat.

"She said the man's car was parked in the bank's lot; and after getting agitated with the ATM machine, he backed out from the lot onto Woodstock Boulevard; and then back drove up the sidewalk as fast as they could go, hitting the front doors of the bank," recounted Torrey.

"He then backed out into the street, this time stopping traffic, and drove west on Woodstock Boulevard to S.E. 47th Avenue and disappeared," he said.

After that, the customer told him she'd called 9-1-1, which is why an officer was already at the scene, looking over the damage.

"I showed video from our security camera, pointed at the intersection with SE 48th Avenue and Woodstock that shows the car, but the bank is out of view," he added.

"Incidentally, there's more," Torrey said. "When I was talking with an officer in his car, another customer walked up to the bank's ATM and used it, frowned, said aloud, 'That thing just ripped me off; the receipt is for $200; but I only got $100!'"

We suspect just calling the bank would have been a more successful way of resolving the problem of a malfunctioning ATM machine. This way turned into a felony: Hit and run.

Following up on the incident, PPB Public Information Officer Sergeant Michael Roberts checked the records for THE BEE: "No one has yet been arrested in this incident." But they're still looking for him. And there probably is a record of exactly who it was, in the transaction list in the ATM!


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