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It happened in Brooklyn; now it's happening in Woodstock. But US Bank's standalone ATM there stays open

DAVID F. ASHTON - According to US Bank, this - their stand-alone Woodstock Drive-Up ATM, a block west of the closed branch and just east of Safeway, at 5907 S.E. 47th Avenue - will be remaining open. Customers of the US Bank Woodstock Boulevard branch, temporarily closed because the pandemic, learned that the decision had been made at the corporate level that it would never reopen. That information arrived in a letter sent to customers on October 1.

According to the message, "Understanding our customers are making preferences, and behaviors are changing, we continue to adapt how and where we operate. As a result we have made the decision to close this location permanently."

Two other branches of US Bank were also permanently closed at the same time, including the one on S.E. 82nd Avenue in Happy Valley, and the venerated "Citizens Branch" on Grand Avenue.

Asked what goes into the decision to permanently close a branch, as the Minneapolis, Minnesota, based bank did in the Brooklyn neighborhood about a year ago, US Bancorp Vice President and Public Affairs & Corporate Communications Evan A. Lapiska responded, "A number of factors go into the decision to close a branch.

"This includes customer demand, as preferences and behaviors continue to evolve. But, taking a step back, the decision connects to a strategy the bank shared in early 2019 to optimize our branch delivery network," Lapiska explained. "Our strategy continues to be to open branches in new locations and re-invest in our existing core markets, amplified by an enhanced portfolio of digital products and services, making banking easier and faster for all our customers."

He summarized, "As part of the optimization efforts, the bank is closing or consolidating a portion of our branch network to allow for the reinvestment elsewhere."

In Inner Southeast, the Woodstock Drive-Up ATM at 5907 S.E. 47th Avenue in Woodstock; the Bybee-Milwaukie Branch at 7000 S.E. Milwaukie Avenue; and the Eastport Branch at 4300 S.E. 82nd Avenue of Roses, are all to remain open.


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