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Bus agency says public feedback is crucial in improving services for riders, stakeholders

CC Rider wants your input.

SPOTLIGHT FILE PHOTO - CC Rider, the bus agency serving Columbia County, wants to hear from you on how to improve its services. A new CC Rider survey is available online or at the transit center or courthouse until Oct. 15.

A new survey seeks public input about the bus agency's services and how they could be improved.

Todd Wood, transit administrator for CC Rider, says the agency, as well as county commissioners, need to know how to better serve the

public in an effort to build a reliable, financially viable system.

"We need to know what our current users and potential riders need or want to be able to do that," Wood stated in a news release announcing the new survey.Wood

Wood told the Spotlight earlier this year that he planned to re-evaluate some bus routes and hopes to implement changes that increase ridership or better serve existing riders.

Earlier this year, the county floated CC Rider a $400,000 loan when the transit fund was running a deficit.

County Commissioner Alex Tardif said the loan was expected to be paid back, and would help CC Rider cover expenses that it often doesn't get reimbursed for until much later.

The county says Wood is tasked with planning changes to "nearly every line in the CC Rider system, which runs from Portland to Washington State to Clatskanie."

"With a new emphasis on tourism, combined with our continued work on job creation, we want to be sure that people have the opportunities to get where they need to go when they need to," Margaret Magruder, chair of the Columbia County Board of Commissioners, stated in the news release. "We value the insights people can give us and look forward to hearing from them."

The transit survey will remain open through Oct.15 and can be found online here

Additionally, bus drivers will distribute paper surveys to riders.

Surveys can also be picked up at the St. Helens

Transit Center, 1155 Deer Island Road, and at the Columbia County Courthouse, 230 Strand St. in St. Helens.

CC Rider is one of five transit agencies in northwest Oregon that are part of NW Connector. The transit coalition serve riders from the Willamette Valley to the Oregon Coast.

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