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Hampton by Hilton Sherwood Portland finally opened, after several delays, on Southwest Meinecke Parkway.

PMG PHOTO: SCOTT KEITH - Jeremiah Raymer, general manager, and Jenn Dolan, front desk associate, are part of the team at Hampton by Hilton Sherwood Portland.Construction started in 2017, but now Sherwood can be proud to show off its first hotel.

Hampton by Hilton Sherwood Portland, as it is formally called, opened July 28 at 22000 S.W. Meinecke Parkway.

General manager Jeremiah Raymer experienced a bit of a wait before the doors opened at the Hampton.

"I personally started back in October," he recalled. "At that point, we were going to open in December. Things have been pushed and pushed."

Now that it's open, Raymer is happy to see the Hilton property locate in the city where he has lived for more than a decade.

"It is nice having the first hotel in Sherwood," Raymer said. "Sherwood is a great little market. One, it's up and coming. Something I like to tell folks is that it's the northern gateway to the wine country. It's a great destination to, just kind of, hunker down, then go out the next day and do your winery tours and come on back."

Raymer has been in the hospitality industry for about 23 years.

"My first job was at a convention center in Alaska, where I was a porter," Raymer said. "I really enjoyed making people happy and making moments for people to remember."

Raymer moved to Oregon in 2006 and started with the Phoenix Inn in Beaverton as a maintenance engineer. He moved to the Lake Oswego Phoenix Inn as the guest service manager. Later, Raymer became general manager at the South Salem Phoenix Inn.

Now that he's settled in at the Sherwood Hampton, Raymer keeps busy, even handling desk duties.

"I only have five staff members," Raymer said. "So basically, right now, five days a week, I'm working the desk. Unfortunately, I'm not getting a lot of chance to do the general manager portion of it, the marketing, the sales, the budgeting. It's got to be after I leave the desk, so I am spending a lot longer days here."

In describing the Hampton philosophy, Raymer said, "Basically, we give quality experiences at a value price. We back that up with a 100 percent guarantee that you're going to enjoy your stay."

Raymer added, "We do that by a program we have here called Hamptonality — we actually enjoy making the guests happy. It makes us happy."

The Sherwood Hampton has several amenities, including a fitness room.

"It's huge. It's a big room for the size of this hotel," Raymer said, pointing out the fitness room contains, among other features, three treadmills, two ellipticals, and a bike machine.

Hampton features an on-the-house continental breakfast for every guest.

"Last year, we went through another renovation with the breakfast where we added the choice of healthy options," Raymer said. "We actually even press our own fresh fruit smoothies."

The Sherwood hotel also features a 24-hour business center and a snack shop, which is open through the middle of the night.

An innovation you may not be aware of is Hampton's "digital key."

"If anybody hasn't done the digital key experience, it's wonderful," Raymer said. "It's where you can make a reservation on your phone through the honors app. You can pick what room you want."

Prior to the time you've elected to check in, Hampton will send you a link for your key on your phone.

"You can get into any public room with your key on your phone and walk right into your room," Raymer said, noting you don't need to check in at the front desk. "It's awesome for this pandemic that we're going through."

With 73 rooms total, the Sherwood Hampton has 36 double queens, 24 kings and seven studio suites. Hotel visitors can have access to 42-inch flat screen TVs. A studio room, for instance, offers an office work table, a wet bar and a pull-out couch.

With all of these amenities, the hotel is still mindful of the pandemic and how it affects travelers.

"There are hotels that are corporate minded and there are hotels that are leisure minded," Raymer said, noting that during the pandemic, a lot of corporate-minded hotels, usually busy on Sunday, Monday, Tuesday and Wednesday nights, aren't that busy these days.

"It's the leisure traffic that's really keeping hotels afloat at this point," Raymer said. "They are staying busy Thursday, Friday and Saturday nights. It's a big shift. We went in this mindset, with this hotel, of being a leisure hotel, so it hasn't hurt us tremendously yet, but it is something that has hurt my other hotel friends and buddies. Corporate travel has pretty much ceased because of the pandemic."

In promoting Sherwood as a great destination for a traveler seeking a Portland-area hotel, Raymer said, "Why stay here instead of Portland? Atmosphere. Sherwood is a great hometown. People know each other. I've lived here since 2008. My kids went through Edy Ridge (Elementary School). They went through Sherwood High School. You get to know the community. The community is great here."

Describing his hotel as a destination option, Raymer said, "We have a great product. It's a great place. It's where you're going to get a great experience. The staff here looks for their moment makers. How can we make your stay wonderful and an experience that you remember?"

Raymer added, "Sherwood has nowhere to go but up. This is a very good market for it. I'd love to see where it goes."PMG PHOTO: SCOTT KEITH - The Hampton by Hilton Sherwood Portland opened in late July. It is Sherwood's first full-service hotel.


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