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Merger of three firms creates the largest in-home care company in the Pacific Northwest.

A company based in Washington state recently acquired Helping Hands Home Care of unincorporated Milwaukie and Tigard-based Adeo In Home Care, creating the largest private, in-home care company in the Pacific Northwest.

Washington-based source Home Care's acquisition of Helping Hands, which was headquartered on Lake Road in Clackamas County, subsumed what was previously the largest home-based care company in Oregon. Terms of the acquisitions in June 2021 were not disclosed.COURTESY PHOTO: HELPING HANDS HOME CARE - CEO Toby Forsberg is pictured with longtime Office Manager Alice Naegle.

Helping Hands President and CEO Toby Forsberg told Pamplin Media Group he hoped the acquisition would fulfill his longtime goal to achieve a size and scale that would allow his 500 employees a robust benefits package, including health insurance, better pay and all of the perks larger companies can offer.

"We weren't quite able to achieve that level with our current size and offer what caregivers truly deserve for their hard work," Forsberg said. "It's simply something not typically offered in this industry."

Spokane's Journal of Business reported that with the additions of Adeo and Helping Hands, Family Resource now has 24 locations in Washington, Idaho and Oregon. Jeff Wiberg, CEO of Family Resource Home Care, told the news outlet the acquisitions add about 600 employees to the company, bringing its total employee count to about 1,500.

Prior to starting Helping Hands, Forsberg, 51, was elected to the Clackamas Fire Board and served as president of the Oregon City Chamber of Commerce. He started a wireless company, which he sold in 2001.

Forsberg said his success stemmed in part from treating employees with respect and listening to their needs, but at the same time hiring the right people and setting clear expectations.

"Risk tolerance, creativity, surrounding yourself with good people, educating yourself on the industry, staying laser-focused and scaling up once you've dialed in the winning formula was my recipe for success," he said.

Forsberg said it "was a tremendously difficult decision" to sell after starting the company in 2010.

"Due to Family Resources' reputation and mission to improve more lives, it became clear with this partnership we were aligned and poised to continue our track record of excellence," Forsberg said.

Forsberg plans to continue to work for Family Resource for some time and then transition to what he referred to as the next chapter in his career.


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