We see the AAA logo everywhere-on cars, buildings, and travel centers. And while many of us join AAA for travel discounts and roadside assistance, the nonprofit automobile club gives "Approved Auto Repair" distinction to reputable auto repair facilities that pass their rigorous certification process. AAA screens reputable auto repair shops to ensure quality auto repairs. This distinction should be an important factor when deciding where to take your car for service.
When an auto repair facility applies for AAR status from AAA, a representative from AAA personally visits the repair shop for an inspection.
The AAA representative evaluates:
--Customer satisfaction. AAA polls customers for their overall satisfaction with the auto shop. The auto repair facility must receive a initial 94% satisfaction rate from customers for approval.
--Equipment. The auto repair shop must be clean and organized. Modern equipment is required for approval and must be maintained properly.
--Qualified technicians. All car technicians must be Automotive Service Excellence certified. ASE is a nonprofit professional certification group for automotive care. The auto repair facility must also have an ASE Master Technician on staff.
--Credibility. The AAA representative will ensure that proper liability insurance is current and the shop is ethical, credible, and trustworthy.
To maintain the Approved Auto Repair distinction, the facility must continue to maintain customer satisfaction rate of 93% or better and undergo a yearly inspection.
At Lance's Superior Auto, we are proud of our AAR distinction which we earned in 1996. We have also been awarded the ASE Blue Seal of Service Excellence Award. Our ASE-certified technicians, we currently employ two Master Technicians, and a third is working towards certification, will provide excellent service to both you and your automobile. We understand that you have a choice-we appreciate your business and look forward to showing you our Superior service.
Lance's Superior Auto Service
30775 SW Boones Ferry Rd, Suite D, Wilsonville, OR 97070